Cred is hosted on a Virtual Private Cloud on Amazon Web Services which provides a secure and scalable technology platform to ensure we can provide you services securely and reliably.
We have deployed Defense in Depth Architecture using a network firewall, web application firewall, ddos protection layer, and a content delivery network.
Our infrastructure is launched in compliance with the AWS Well Architected Framework and from the security perspective incorporating practices from the AWS Cloud Adoption Framework
We have a 3-Tier Architecture which incorporates best practices from various standards and certifications
We have strict network segmentation and isolation of environments and services in place.
We use industry leading solutions around anti-virus, anti-malware, intrusion prevention systems, intrusion detection systems, file integrity monitoring, application control, application and audit log aggregation, and automated patching
All our servers are launched using the Center for Internet Security Benchmarks for Amazon Linux.
We employ separation of environments and segregation of duties and have strict role-based access control on a documented, authorized, need-to-use basis
We use key management services to limit access to data except the data team
Stored data is protected by encryption at rest and sensitive data by application level encryption
We use data replication for data resiliency, snapshotting for data durability and backup/restore testing for data reliability.
Incident and Change Management
We have deployed mature processes around Change Management which enables us to release thoroughly tested features for you both reliably and securely enabling you to enjoy the CRED experience with maximum assurance
We have a very aggressive stance on Incident Management on both Systems downtime and Security and have a Network Operations Center and an Information Security Management System in place which quickly reacts, remediates or escalates any Incidents arising out of planned or unplanned changes.
Vulnerability Assessment and Penetration Testing
We have an inhouse network security team which uses industry leading products to conduct manual and automated VA/PT activities
We employ both static application security testing and dynamic application security testing which is incorporated into our continuous integration / continuous deployment pipeline
We also leverage CERT-IN certified auditors to do periodic external testing and audits.
Standards and Certifications
We leverage a PCI DSS third party provider Juspay Technologies Private Limited to process your payments and store cardholder data and are in the process of getting PCI DSS v3.2.1 certified ourselves
We are undergoing a process for UPI compliance per the Circular 15B & 32 by the NPCI and will undergo the required audit
As an organization, we are also undergoing an ISO 27001 compliance process and implementing an Information Systems Management System
All compliance/audit statuses will be updated in this section in this policy.
We at Dreamplug are committed about our customer's data and privacy
We blend security at multiple steps within our products with state of the art technology to ensure our systems maintain strong security measures
The overall data and privacy security design allows us defend our systems ranging from low hanging issue up to sophisticated attacks
If you are a security enthusiast or a researcher and you have found a possible security vulnerability on Dreamplug products, we encourage you to report the issue to us responsibly
You could submit a bug report to us at firstname.lastname@example.org with detailed steps required to reproduce the vulnerability
We shall put best of our efforts to investigate and fix the legitimate issues in a reasonable time frame, meanwhile, requesting you not to publicly disclose it.